The trash
Deleted by mistake? Everything can be restored for 30 days. What really happens when you delete and when you bring something back.
Deleting in Gantway is not a permanent way out: a deleted order moves to the trash and stays restorable there for 30 days. After that, Gantway cleans up automatically.
Deleting
The "Delete order" button sits in the order detail: in the sidebar go to Orders → open the order → in the status card below the status buttons. By default Admins, Planners and team leads may delete — team leads only for orders assigned to them. And only orders that are not completed or canceled: "Completed or canceled orders cannot be deleted." Those belong in the archive or stay on record.
Restoring
The trash sits at the bottom of the sidebar under Settings → "Trash" and catches not only orders, but nine types of data. Admins and Planners may restore; only the Admin may "Delete permanently" and "Empty trash".
Distinction: The trash is for mistakes. A real but failed order is canceled; a finished one sits in the archive. Three places, three meanings.
Auch bekannt als: trash, deleted, restore, order gone, undo.