Status & allowed transitions
Why an order currently cannot be canceled, completed or reset — the full transition table with roles and locks.
The status buttons sit in the order detail: in the sidebar go to Orders → open the order → status card with "Plan", "Release", "Complete" and "Cancel order". "Plan" and "Release" open the scheduling dialog with date suggestions and team assignment, including for orders that do not come from a quote. See Scheduling an order — suggestions and traffic light.
Not every status is reachable from every other; that protects against mistakes. The full table:
| From | Allowed to |
|---|---|
| Draft | Planned · Canceled |
| Planned | Draft · Released · Canceled |
| Released | Draft · In Progress · Completed · Canceled |
| In Progress | Completed · Canceled |
| Completed | In Progress (only via "Reactivate" in the archive) |
| Canceled | — (final) |
A forbidden transition is rejected: "Status transition from 'X' to 'Y' is not allowed."
Who may do what
- Plan: admins and planners, by default team leads too, but only for orders assigned to them.
- Release: by default Admins and Planners.
- Cancel and complete: likewise only admins and planners. The message says it word for word: "Only Admins and Planners may cancel or complete orders."
- Team leads may edit orders, but only those assigned to them, and may neither cancel, complete, nor release.
The most important lock: back to draft
An order can no longer be reset to "Draft" once work has been recorded: started or completed work steps, booked times or a running timer. What has really begun cannot be declared back into the planning phase.
Auch bekannt als: change status, cannot cancel, reset, status transition, not allowed.