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People in the control room: who sees whom, and what the monitor shows

Where the figures come from, which role sees which people and which personal data the workshop TV shows — for managers, employees and works councils.

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In the control room, people appear as figures in the hall. This article explains where that information comes from, who gets to see it and what the workshop TV shows of it.

Where the figures come from

The control room measures nothing itself. It reads what Gantway records anyway:

  • A running task timer places a person at the object where their position is scheduled.
  • The time clock provides two states: on break (the figure stands in the break room) and clocked in without a running timer ("No timer" zone at the gate). A clock-in older than 16 hours counts as a forgotten clock-out and does not appear.
  • When looking ahead ("Later today", "Tomorrow"), the figures come from the assignments of the positions or the order. Breaks and "No timer" do not exist there.

How the timer and the time clock relate is explained in Time clock or task timer.

Who sees whom in the app

RoleSees
Admin, Plannerall figures, including people without a timer; in the person card also "Break today" and "Without a timer for"
Team Leadall figures with a timer and all people on break; people without a timer only as a number in the key figures
Employee, Purchasing/Warehouseonly their own figure. The people counts are hidden, and in the order progress other people only appear as a number.

Employees see this note in the live view: "Colleagues are not shown for your role — you only see your own figure. People counts are therefore hidden."

The "without a timer", "Break today" and "Without a timer for" details depend on the "Correct attendance" permission, which Admin and Planner have by default (Roles and permissions). The trimming happens on the server: whatever a role may not see is never sent to its browser in the first place.

What the control room does not show

Actual and planned times belong to the position, not to the person. The "Over plan" badge also belongs to the position. The control room does not show an evaluation of working time per employee. All roles see conflict badges, including those who may not open the conflicts page itself.

What the monitor shows

The hall monitor runs without a sign-in and without a role. Everyone standing in front of the TV sees the same thing. Which personal data appears there is set by the Admin: Control room → "Monitor" → "Personal data on the monitor".

SwitchDefaultOnOff
"Names on the monitor"onfigures show name or initialsfigures stay nameless, also without a salutation
"Breaks on the monitor"offbreak room and break header count are visiblebreak room and break head count are hidden, and in "Monitor light" the "People on break" section. Someone on break who has a task timer stands inconspicuously at their object; without a timer they do not appear at all.
"Per-person performance on the monitor"off"Over plan" badges, actual/planned times, "since" times and the "No timer" zone (clocked in, no timer) with its count are visiblenone of these; in "Monitor light" the "People without timer" section is missing

People who are clocked in but have no timer running only appear on the monitor when "Per-person performance on the monitor" is on. Private details such as "Break today" or "Without a timer for" never appear there. Here, too, the server removes everything a switch hides before the response reaches the TV. Every change to the switches is recorded in the audit log.

The salutation only affects the figure

The employee profile has a "Salutation" field with "Not specified", "Mr" and "Ms". It reads: "Optional. Also sets the figure in the control room." The salutation determines what the figure looks like and has no other effect in the control room. You maintain it under Team.

Also known as: data protection, privacy, works council, co-determination, personal data, figures, breaks visible, performance monitoring, salutation, monitor names.

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