Forgotten timer
The timer ran all night? Gantway stops it automatically, caps the time at the threshold, and flags the entry for review.
Friday afternoon: anyone who clocks out is asked whether the running timer should be ended too — that covers the normal case. Anyone who goes home without clocking out would find 60 hours on the order on Monday morning. Gantway has a second safeguard against this.
What happens automatically
Every night the system stops all timers that have been running longer than the configured threshold — default: 12 hours. The entry is not discarded but instead:
- capped at the threshold — 60 hours become 12, not 0,
- flagged for review, so it stands out in post-costing,
- commented: "Timer (stopped automatically after {n}h, capped at {m}h): please check the duration."
Only whoever was there knows the real duration — so a person decides afterward: adjust the time or leave it.
Setting the threshold
Only the Admin may set it — under Settings → "Working Time Model" in the "Timer settings" card: "Automatically stop timer after (hours)", selectable between 1 and 24. A business with 8-hour days is better served by a lower threshold than the default — the closer to the actual shift length, the less manual work afterward.
Independently of this, a hard upper limit applies: No timer entry can be longer than 24 hours.
Also known as: Timer forgotten, Timer still running, stopped automatically, ran overnight, wrong time.