Switching plans: upgrade and downgrade
Upgrades take effect immediately with prorated billing, downgrades at the end of the period — with a cost preview, warning list, and the option to cancel.
An upgrade applies immediately, a downgrade at the end of the period. Only the admin can switch.
This dialog of the app is not translated; the labels below are quoted in German with the meaning in brackets.
How to switch plans
- Open Settings → "Mein Plan" (my plan, section "Erweiterungen").
- Go to the "Pläne vergleichen" (compare plans) card. Each target plan shows either "Upgrade" or "Downgrade".
- Click the matching button. The dialog is titled "Plan upgraden — {plan}" or "Plan herabstufen — {plan}".
- Check the preview and confirm with "Jetzt upgraden" (upgrade now) or "Downgrade planen" (schedule downgrade).
Upgrade: immediately
An upgrade applies at once. The dialog first shows a cost preview with the total "Jetzt fällig (inkl. MwSt.)" (due now, incl. VAT) — the pro-rata amount for the rest of the current billing period. With "Jetzt upgraden" the new features are available immediately.
Downgrade: at the end of the period
A downgrade takes effect at the end of the current billing period: "Der Downgrade wird zum Ende des laufenden Abrechnungszeitraums am {date} wirksam. Bis dahin behalten Sie Ihren aktuellen Funktionsumfang." (the downgrade takes effect at the end of the current billing period on {date}; until then you keep your current feature set). Under "Nach dem Downgrade nicht mehr verfügbar:" (no longer available after the downgrade) the dialog lists what falls away. Worth a look before clicking "Downgrade planen".
A scheduled switch then shows as the marker "Wechsel geplant" (switch scheduled) and can be cancelled up to the cut-off date.
Out altogether rather than down? That runs via cancellation.
Auch bekannt als: Upgrade, Downgrade, Switch plan, Change plan, Prorated billing.