Moving orders and tasks
The card won't drag? It's usually down to role, grouping or device. The three rules — and how it works on your phone.
Moving is the heart of the planning board (sidebar → Desk, "Board" mode): grab a card, drag it to another column, done. Gantway reports "Moved successfully." and recalculates the conflicts automatically in the background.
When dragging doesn't work, it's almost always down to one of three rules:
1. The role
- Only Admin and Planner may drag order folders.
- Task cards may additionally be dragged by Team leaders.
- The Employee role moves nothing — it works through what's been planned.
2. The grouping
With grouping set to "Order status", dragging is switched off entirely. A status change is a deliberate decision with consequences (release, visibility for the team) — that happens in the order itself, not through a card slipped out of place.
3. The device
On the phone there is no dragging. Instead, each card offers the actions "Change station" and "Assign employee" — same effect, more precise on a small screen.
Auch bekannt als: drag and drop, drag, move card, reschedule, change station.